PDPL

Policy on the Protection and Processing of Personal Data (KVKK)

General Information

As Vauva, we attach importance to the security of the personal data of our customers and visitors.

This disclosure text has been prepared to inform you about the purposes for which your personal data is processed, how it is protected, and your rights, in the capacity of data controller, within the scope of the Personal Data Protection Law No. 6698 ("KVKK").

All users who visit www.vauva.tr or perform membership/order transactions are deemed to have accepted the terms specified in this text.

Collected Personal Data

Within the scope of the transactions carried out through the site, the following personal data may be collected:

  • Name and surname information

  • Phone number

  • E-mail address

  • Delivery and billing address

  • Order and payment information

  • IP address and device information

  • Cookie data

  • User activity and visit information

Payment transactions are carried out through secure payment infrastructures, and your card information is not stored in our systems.

Purposes of Processing Personal Data

The collected personal data is processed for the following purposes:

  • Execution of order processes

  • Preparation and delivery of products

  • Provision of customer support services

  • Carrying out membership procedures

  • Execution of campaign, advertising, and marketing activities

  • Improvement of user experience

  • Fulfillment of legal obligations

  • Execution of security and fraud prevention processes

  • Execution of finance and accounting transactions

Transfer of Personal Data

Your personal data may be shared with;

  • Cargo and logistics companies,

  • Banks and payment institutions,

  • Technical infrastructure and software service providers,

  • Legally authorized public institutions and organizations

only to the extent necessary and in accordance with the relevant legislation.

Storage and Protection of Personal Data

Vauva takes the necessary technical and administrative measures to ensure the security of your personal data.

In this context:

  • SSL security certificate is used.

  • Secure payment infrastructures are preferred.

  • Protection systems against unauthorized access are implemented.

  • Data is stored for the duration required by the legislation.

Personal data whose storage period has expired is deleted, destroyed, or anonymized in accordance with the relevant legislation.

Your Rights Under the KVKK

Within the scope of Article 11 of the KVKK, users have the following rights:

  • To learn whether their personal data is being processed

  • To request information regarding the processed data

  • To learn the purpose of the data usage

  • To request the correction of incomplete or incorrectly processed data

  • To request the deletion or destruction of personal data

  • To object to processing activities

  • To request compensation in case of damages

Application and Contact

You can forward your requests within the scope of the KVKK to us via the following communication channels.

Vauva
Website: www.vauva.com
E-mail: info@vauva.com
Phone: 0542 151 60 71